Payment Policy
This Payment Policy explains the payment terms, accepted methods, and transaction conditions for purchases made at Hardware365.
At Hardware365, we aim to provide a secure and smooth payment experience for all customers. By placing an order on our website, you agree to the terms outlined in this Payment Policy.
1. Accepted Payment Methods
We may accept multiple payment methods for customer convenience, including:
- UPI payments
- Debit Cards
- Credit Cards
- Net Banking
- Other digital payment options, if available on the checkout page
The available payment options may change from time to time without prior notice.
2. Payment Confirmation
Orders are confirmed only after successful payment authorization and verification. If the payment is declined, pending, or unsuccessful, the order may not be processed.
Customers are responsible for ensuring that the payment details entered at checkout are correct and valid.
3. Pricing Accuracy
We make every effort to ensure that product prices and payment details displayed on our website are accurate. However, pricing errors, technical mistakes, or system issues may occasionally occur.
In such cases, Hardware365 reserves the right to cancel or refuse any order placed at an incorrect price, even if payment has already been made. If payment has been received for such an order, the amount will be refunded in accordance with our refund process.
4. Secure Transactions
All online payments are processed through secure and trusted payment gateways. We do not store your full card or banking details on our servers.
Customers are advised to use secure networks and trusted devices while making online payments.
5. Failed or Pending Transactions
In some cases, the payment amount may be deducted from your account while the order remains unconfirmed due to technical issues or payment gateway delays.
Such transactions are usually reversed automatically by the bank or payment provider within their standard processing time. If the issue persists, customers may contact us for assistance.
6. Refund of Payments
Any approved refund related to cancelled orders, failed transactions, or eligible product issues will be processed according to our Cancellation & Refund Policy.
Refund timelines may vary depending on the original payment method, bank, or payment gateway provider.
7. Fraud Prevention
To protect customers and maintain transaction security, Hardware365 reserves the right to review, hold, or cancel any order suspected of fraud, unauthorized use, or suspicious payment activity.
8. Policy Updates
Hardware365 reserves the right to modify or update this Payment Policy at any time without prior notice. Changes will become effective once published on this page.
Contact Information
Phone: +91 98765 43210
Alternate Phone: +91 98765 43210
Email: support@hardware365.in